Shipping Policy

Shipping Policy

In-Stock items will be shippped within 24 hours, only if provided all the information is correct. Please Print and keep a copy of your receipt showing your order information and order number.  All orders received before noon (Eastern Time) will be processed in the same day. Any orders placed after noon (Eastern Time) or on weekend or Holidays will be processed in next open business day. All Items over 150 lbs or has a over sized box will have special shipping terms and you will be quoted by phone or email of the shipping charges. In case if there is a hold on card for payment from credit card protection services  all shipment will be delayed until card has been verified.

 
If you have any questions on orders placed please email us at: sapasopools@gmail.com

Damaged Freight

Any and all freight/products that has been damaged by the shipping company UPS/FedeX /USPS the customer should file a damaged freight claim with shipping company directly. This should be done same day as shipment was  received.

 

UPS Damaged Claims FEDeX Damaged claim